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Thursday, April 20, 2006

New Web Hosting

I changed my hosting account for this site and a few others that I host under the same account (which means you may need to update your bookmarks for this site). I had been using affordablehost since 2003 and had been pleased for the most part. I have even recommended their service to people in the past. However, their service has been downright lousy over the last few weeks. The site was down for at least two or three days one week, two days the next week, and at least one day this week. Their support kept referring me to their forum, which was full of messages about this server and that server being temporarily down, and endless entries about how it was coming back up shortly. I didn't even know what server the site was hosted on, so the forum did not help much. I would have appreciated an email letting me know that they were having problems with the servers and an estimated time when they would come back up. The company was sold about a year ago to dotcanada. The old owners used to send out information when a server would go down or when they were going to make some upgrades and anticipated any downtime. The new owners haven't done that once. I recently got an email from the old owner with an offer to switch to her new hosting company. I will pass on that if her business model is to build up a list of clients and then sell to someone like the current affordablehost owners.

Anyway, the whole thing has turned into a joke with affordablehost. I went to my FTP site yesterday afternoon just so I could back up my files to move to a new server. Of course, the site was down for most of the day again. Once things came back up, I grabbed my files and ran! I moved this site and the others to my dreamhost account, which I had opened on sort of a whim a few months back (couldn't resist a great deal). So far, so good with them. One more site to move and I am done. I am also in the process of moving the last of my domains to my godaddy account and out of their horrible affordabledots account.

I actually have three hosting accounts at the moment, including the affordablehost account I am in the process of abandoning. I realize that is excessive, which is why I have been planning to close one of my accounts anyway. I was actually considering closing my mediatemple account, which I have used since 2000 or so. I rarely use my site there anymore, save for an email account and occasionally posting some work samples. Their service has been fantastic over the years though, and having access to the space really saved me over the last three weeks, as I had to upload client files to that site instead of the affordablehost server. So I will stick with them and see how the dreamhost thing goes. Dreamhost has some great deals. If you sign up, use my email address as a reference (hellorobert at hotmail dot com) or click this direct link:

http://www.dreamhost.com/r.cgi?126694

2 Comments:

Hey Robert,

I just moved from MySiteSpace to MediaTemple, and have really, really enjoyed the move.

MT is fast, quick with support, and overall very professional. BTW, have you see the upgrade to their service that they're advertising on their home page. Worth checking out.

Anyways, glad you have most of your hosting issues worked out: nothing's worse than a yo-yo site.
Yeah, I have been completely satisfied with MediaTemple over the years. Their service has been great, and the account has gotten much better over time (more space, less cost).

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